Terms and Conditions
1. Acceptance of Terms
By using our website, placing an order, or interacting with Da Pudding Lady, you agree to these terms and conditions. If you do not agree, please refrain from using our services.
2. Product Availability
All products are subject to availability. We reserve the right to limit quantities or discontinue items at any time without notice.
3. Order and Payment
- Payment must be made in full at the time of purchase unless "Pay in Person" is selected.
- Accepted payment methods include [list payment methods, e.g., credit/debit cards, cash for in-person payments].
4. Refund and Return Policy
Due to the perishable nature of our pudding, all sales are final, and we do not accept returns for sanitary reasons. Refunds or replacements may be offered for order errors or quality issues reported within 48 hours of purchase.
5. Delivery and Pickup
- Delivery and pickup options will be provided during checkout.
- Customers are responsible for providing accurate information for timely delivery. We are not liable for delays caused by incorrect details.
6. Allergen Notice
Our puddings are made in a kitchen that may process common allergens like nuts, dairy, and gluten. Please review product descriptions carefully before purchasing.
7. Intellectual Property
All content on our website, including text, images, and branding, is the property of Da Pudding Lady and may not be used without permission.
8. Limitation of Liability
Da Pudding Lady is not responsible for any damages, including but not limited to, loss, injury, or delay resulting from the use of our products or services.
9. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Updates will be posted on our website, and continued use of our services indicates your acceptance of the changes.
10. Contact Us
If you have any questions or concerns, please contact us at coco@dapuddinglady.com
Return and Refund Policy
Refund Policy – Da Pudding Lady
At Da Pudding Lady, we take pride in providing delicious, high-quality pudding to our customers. Due to the perishable nature of our products, all sales are final, and we do not accept returns for sanitary and safety reasons.
However, we are committed to your satisfaction. If there is an issue with your order, such as receiving the wrong item or a problem with product quality, please reach out to us within 48 hours of receiving your order. We will work with you to resolve the issue, which may include offering a replacement or a refund at our discretion.
To request assistance, please email us at coco@dapuddinglady.com with your order number, a description of the issue, and a photo if applicable.
Thank you for choosing Da Pudding Lady. We appreciate your understanding and support!
Copyright © 2025 Da Pudding Lady - All Rights Reserved.
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